Netop Portal degraded performance

Incident Report for Impero Connect

Resolved

The incident has been resolved, everything is back to normal now.

Posted Apr 19, 2019 - 19:54 UTC

Monitoring

We have identified the reason for the online listing malfunctioning and we've taken measures to remedy the problem. Online Hosts should be listed in the Portal now, but we're still monitoring the situation.

Posted Apr 19, 2019 - 19:45 UTC

Update

It seems like the online Hosts are not listed properly within the Portal, while they do show up in the Netop Guest. We are still investigating the root cause for this and possible remedies.

Posted Apr 19, 2019 - 19:41 UTC

Investigating

There are reports about degraded performance regarding the Netop Portal.
We are currently investigating the issue.

Posted Apr 19, 2019 - 19:26 UTC

This incident affected: Impero Connect Portal (Remote access services).